If you are not seeing your in-application purchases on your Mac BibleReader
Posted by Genny G on 26 November 2011 12:46 PM
If you just downloaded and installed your new Mac BibleReader, but aren’t seeing your purchases, there may be two things that are affecting what you are seeing in your library.
REGISTERING YOUR PURCHASES
The first occurs if you have ever made purchases from within your iPhone, Android, or iPad BibleReader program, but never registered your purchases with Olive Tree. Without that registration, your books will not appear in the "Purchased Books" tab in your Mac BibleReader program.
To make the products available on Mac, you will need to register them on your mobile devices first. The steps below outline the process for Apple devices, and the Android BibleReader is almost the same.
Open your library and then tap on the "Store" button.
Tap on the Purchased Tab.
Tap on "Back up and synchronize books with your Olive Tree account".
If you do not have an Olive Tree account:
- Follow steps 1-3 above.
- Tap on "Create Account"
- Enter your email address and a password and tap on "Create Account"
Now login on your Mac by going to the Account tab on the Mac top menu bar and putting in your account information. You then may need to close BibleReader on your Mac, and reopen it to see the books listed in the "Purchased Books" tab.
If for some reason your products are not registering, please use the "request assistance" button on the support page.
BOOKS NOT YET AVAILABLE ON THE MAC PLATFORM
Although the Olive Tree team has been working very hard to secure all the necessary permissions for our various titles, there remains about 135 titles that we are still working on obtaining. Keep watching as further titles become available in the coming weeks!