Below is a sequence of procedures that will help solve most issues that you might experience with the reader, with each step being a little more involved than the previous step. You only need to do as many steps as it takes to solve the issue you are e...

There are three different approaches you can take to installing our application on your Android device. We will be covering two methods here, which involve using a Data or WiFi connection to download both the application and products. We recommend usin...

There are three different approaches you can take to installing our application on your Android device. This set of instructions should be used if you are not able to get a strong connection either with WiFi or a data connection (3G or 4G). This will i...

If there is a particular title in your Library that you just don't want or need any more, there is an easy way to delete this. Begin by opening the Library screen, and scrolling to the title you would like to delete. For this walkthrough, lets say i...

We currently allow access to previously purchased content on a new device as long as the individual products are available for and supported on that platform. I do have to make a disclaimer, however, that because we operate under publisher's license ag...

We currently allow access to previously purchased content on a new device as long as the individual products are available for and supported on that platform. I do have to make a disclaimer, however, that because we operate under publisher's license ag...

To register your products to your Olive Tree account simply means: You have purchased a product for our application, but it isn't showing up in your Olive Tree account. So this is how to fix that! There are several advantages to having your products...